What killermonkey said is EXACTLY how I feel about Epic fucking Games. I paid around a good 50 bucks plus tax for Unreal Tournament 3, so my assumption was me and other legitimate owners would get support and customer feedback treatment from the company. Wow, WOW was I wrong.
Unreal Tournament 3 is so unstable of a game, I know it isn't just my computer. The official UT3 forum is absolutely filled to the brim with complaints about lockups and computer crashes. My system is quite a bit over the recommended requirements, and when not locking up, the game runs just fine at full settings. However, the game will at almost TOTAL RANDOM just completely freeze. Thankfully not my whole system, or I wouldn't even attempt to run the damn thing anymore. So you know what happens when I make numerous posts about the locking up, not attacking Epic Games (which they deserve in the form of a fist), but trying to HELP OTHER PEOPLE WITH THE SAME PROBLEM (for example, upping my RAM voltage actually reduced the freezes considerably, knock on wood..... ..... *knocks on the GE:S forum background*). Instead of addressing the problem in a patch (I am on the newest patch with the same issues), or even in a POST... they ban the shit out of everyone who remotely complains about the game. My ban reason was "trolling" even though my only posts were attempts to help people fix the serious freezing issue of the UT3 engine. Not only that, it was an IP ban.
That is what I like about a project as cool as GE:S being made without corporate-dickheads. If I had a serious locking up issue in GE:S, much less half of the users playing it, you guys would address it immediately, either in technical help, or checking out the issue yourselves and finding a way to fix it. Companies really are just after that fast buck most the time. I feel like Epic took my money and ran. There has yet to be any even reply to the hundred of complaints about UT3's instability.
(PS: I think UT3 is a really fun game, WHEN IT IS WORKING. My complaint is about Epic's method of handling customers, not the enjoyment of the game itself.)