Debriefing > Bug Reports & Fixes

Game keeps spontaneously crashing for no apparent reason

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liamcadhain:
Hey guys,
I'm relatively new to the forums but I've been playing GES since Beta 4. Since 4.1 came out I've noticed that the game keeps crashing to Windows for no apparent reason and on various different servers. The odd part is no error message shows up at all, almost as if the game quits itself (if that makes any sense at all). Whats even more strange is that recently I've been playing GES on my desktop and the crashes are becoming more frequent now than when I was playing on my laptop.

I'm absolutley stumped. I've updated all my drivers (graphics, sound, etc..) and its still crashing. Its funny but all the time I played Beta 4 the game never crashed once, no errors whatsoever.

I don't know if other people are experiencing the same problem or not, or if this is a known bug, but I'd still appreciate some help with it.

Cheers,
Liam.

killermonkey:
Please check for .mdmp files. Zip them up and upload them to a storage site somewhere and post link here. If no mdmp files exist there is not much we can do for you, unfortunately. This is the first report of constant random crashes on the client that I have heard of.

mdmps => c:/[path_to_steam]/steamapps/[steam_name]/Source SDK Base 2007/

Basic Troubleshooting:

1. Have you updated windows version since playing Beta 4 -> v4.1?
2. Any hardware changes?
3. Does it crash on both laptop and desktop?
4. Do you have firewall, antivirus, or any other ridiculous program running in the background?
5. Have you tried reinstalling Source SDK Base 2007?

liamcadhain:
Thanks for the response,
Here are the MDMP files:
http://www.mediafire.com/file/e10epb9i0zq34cb/MDMP%20Zip%20Files.zip

As for the troubleshooting:

1) I haven't updated Windows or have made any other changes since playing 4.1 (I'm running Windows 7 Professional 32 bit on the desktop and Windows 7 Professional 64 bit on the laptop)

2) Nope, no hardware changes

3) It crashes on both, however it seems to crash more frequently on the desktop. In fact it happens every single time I play GES for any longer than about half an hour sometimes even less :(

4) I have Anvira Antivirus switched on in the background and I have Firewall set to accept any incoming connections from GES and Steam. However these settings never bothered me in Beta 4 before so I'm not sure why they should now. I don't have any other programs running in the background though

5) I haven't actually, I'll try re installing it and see how it goes

I really appreciate your help killermonkey.

Cheers,
Liam.

killermonkey:
All those crashes are from August 2010 and earlier (hence are not v4.1 crashes). Although, some of them point to a problem with kernell.dll which indicates memory issues or generally bad binaries.

I suggest doing a complete wipe of your Source SDK 2007 binaries, including the gcf's.

In particular (in [path_to_steam]/steamapps/):
 - source sdk base.gcf
 - source sdk base 2007.gcf
 - source engine.gcf

and delete the Source SDK Base 2007 directory in totality.

Restart steam and start a game, this will force you to redownload the files again.

liamcadhain:
Hey again,
Many thanks for your suggestions killermonkey. I've deleted those source files you mentioned and I've re installed Souce SDK Base 2007. However the game crashed yet again for no reason after less than an hour. This is getting quite furstrating, it seems I'm unable to play GES properly anymore which is awful considering I love the mod and the effort you guys put into it :(

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